Customer Service

In addition to our high quality products, we also provide the outstanding level of service that our customers demand :-

• 24/7 call out policy
• 'Hot Shot' requirements can be met given our extensive range of raw materials and in-house manufacturing capabilities.
• Wide range of in-house manufacturing capabilities - unlike many of our competitors we are not reliant upon third parties to manufacture our products.
• Our own vans can offer rapid delivery of items, if required.
• Significant investment in stock of both raw materials and finished parts.
• We believe that, globally, Lone Star has the worlds largest stock-holding of standard Ring Type Joints, all of which are accessible via Lone Star Grange.
• Experienced employees - both manufacturing and office staff have many years combined experience within the seal and gasket industry.
• Long established (60+ years), financially stable Company
• Significant and continued investment in the latest equipment ensures our manufacturing methods are efficient and competitive.
• Credit card payment acceptable.